Explore to learn about me, my experiences, the services I provide, and more. Welcome to a space tailored for discovering my professional journey and how I can assist you.

About Me

Name: Leah Gliz C Panio
Address: PH
Telephone: 09776929031

I am an experienced customer service representative with extensive experience in phone, email, and chat support. My role extends beyond responding to customer inquiries to actively assisting suppliers in carefully reviewing and updating their information. I specialize in correcting missing or incorrect information to ensure a smooth and accurate process. In the insurance sector, I have covered car, caravan, house, landlord and boat insurance. My comprehensive understanding of these various areas allows me to provide our clients with accurate and tailored advice, enabling them to make informed decisions about their insurance coverage.

Name: Leah Gliz C. Panio

Age: 34

Date of Birth: Nov. 06, 1989

Place of Birth: Inabanga Bohol, Phils

Current Address: Danao, Bohol, Phils

Contact Number: 09776929031

Email Address: peeglitzee@gmail.com

jahglitz@gmail.com

Education: Holy Name University
Bachelor of Science in Secondary Education -

Major in English

Expertise

Customer Service

My ability to communicate effectively across various channels, including phone, email, and chat, ensures a consistent and positive customer experience

Email Management

I excel in maintaining an organized inbox, promptly addressing emails, ensuring clarity in my responses, and strategically prioritizing tasks to enhance overall productivity.

Supplier Support

I'm skilled at helping suppliers with product information and quickly resolving any issues. My focus is on clear communication, a strong grasp of product details, and a proactive approach to ensure a smooth collaboration.

Data Collection

Meticulous attention to detail, accuracy of information collection. My supplier data collection skills contribute to maintaining a robust and reliable database for effective decision making and optimized processes.

Data Entry

High-quality data entry that captures information accurately.
My knowledge in this field contributes to reliable database maintenance and efficient information management.

Companies I've worked with

I've had the pleasure and valuable opportunities to work with prominent and reputable companies.

Company: OP360---- Account: Wayfair US, UK, IR, CA, EU, DE.

Content Outreach: Created projects to liaise with suppliers, identifying and addressing missing or conflicting product information. Conducted proactive follow-ups to confirm communication receipt and promptly updated the website with the received details for enhanced accuracy.

Customer Support: Respond to customer queries submitted through the website, providing timely and accurate information to address their concerns and ensure a positive customer experience.

Certifications

Softwares

Disclaimer: While I have familiarized myself with a range of tools in my previous roles, not all of them have been directly utilized in practical work settings. Some I have learned and explored through tutorials, acquiring theoretical knowledge.